Haley is Comet's AI dispatcher. She answers every call, any hour, with no hold time and no voicemail. She knows your company, your usual addresses and your rates, and she books the delivery while you're still on the line.
Haley handles what used to mean a hold line and a callback. She works from your live account, so you don't explain yourself twice.
She recognizes your number and your company, greets you by name, and already has your usual pickup and delivery addresses.
Your account's own rate, with your discount already in. After-hours and weekend pricing is stated up front, so the invoice holds no surprises.
Pickup, drop-off, service level, vehicle. She reads it back, places the order and a receipt lands in your inbox.
Ask about any open order. She sees the live board: picked up, on the way, delivered, and who signed.
Tell her what you're sending and roughly what it weighs. Bike in the Loop, car, SUV, van or truck, sized to the load.
Want to talk to the desk? Say so. She puts you straight through, and the dispatcher already has the details.
No menu tree. No "please hold." She talks like the dispatcher who has worked your account for years, because she has your account's history in front of her.
Example call. Names and addresses are illustrative.
Haley works the phones, the Comet Concierge, the website and your inbox. Same account, same rates, same memory.
(312) 786-2288. She picks up on the first ring, day or night.
Ask, order, track and pay invoices from your phone or your desk. Nothing to download: sign in with your usual Comet ordering login.
Instant quotes and order requests at cometmessenger.delivery, whenever you need them.
Receipts, proof of delivery and answers come from Haley. Reply and it reaches the office.
Haley talks with your AI agents, too. ChatGPT, Claude and other assistants can get a live Comet price straight from her. Details for AI agents →
She says so, too. Haley handles the calls that should be quick, so the people at Comet can give the unusual ones their full attention.
Couriers have always been concierges.Comet Messenger Service, Chicago since 1976
Same-day across Chicago and more than 80 Chicago-area suburbs. She'll have your rate before you finish asking.
